Our Client
Over the past 15 years, we have provided services to clients across the United States including:

Our Services
Our work covers a broad scope of services including:

Medical peer review specializing in complex rehabilitation technology (CRT), durable medical equipment (DME), and rehabilitation claims
Education and training for claims review staff, medical staff, case managers, field representatives, referral sources, service providers, and beneficiaries
Consultative patient care services including direct patient care support to high risk complicated beneficiaries, consultation services with providers (telerehabilitation, teleconference, second opinion), and technical support for underrepresented and rural populations
Provider service development identifying and developing a network of qualified complex rehabilitation technology service providers and knowledgeable and skilled clinicians
Operational procedure improvement to enhance objectivity, predictability, consistency, and efficiency of claims processing and review through standardized operating procedures for DME, CRT and rehabilitation requests
Development of decision support tools
Development of outcome monitoring systems to benchmark and track performance for service providers and AT equipment purchased
Provision of expert testimony

Our Expertise
The benefits to our customers include:

Improve customer satisfaction for beneficiaries and providers
Improve quality of care to beneficiaries
Improve access to quality CRT, DME and rehabilitation services and products
Promote responsible utilization and management
Enhance efficiency (time and cost) for claims preparation, processing and review
Increase defensibility of review decisions reducing costs for unnecessary appeals
Reduce costs of unnecessary referrals and inappropriate or abandoned equipment
Evidence based decision guidance for new and emerging technologies and services